Course Overview
Empower Your Workplace with ITOL-Certified Workplace Wellbeing First Responder Training
At Positive Mindset Coaching Ltd, we believe that mental health is as important as physical health in the workplace. Our ITOL Level 2 Certified Workplace Wellbeing First Responder Training is designed to equip managers, HR professionals, and employees with the knowledge and skills to support mental wellbeing, reduce stigma, and foster a positive work environment.
Course Summary
Our Workplace Wellbeing First Responder Training provides practical, evidence-based training to help your team:
Recognise early signs of mental health issues such as stress, anxiety, and depression.
Promote a positive culture that reduces stigma and encourages open dialogue.
Support colleagues with empathy, active listening, and effective communication.
Meet compliance requirements for workplace wellbeing and employee support.
What You’ll Learn
Understanding Mental Health
What mental health is and how to identify issues early.
Exploring Attitudes & Stigma
How to challenge misconceptions and promote a supportive environment.
Recognising Stress & Burnout
Spotting the signs before they escalate.
Active Listening & Communication Skills
Building rapport, asking open-ended questions, and showing empathy.
Supporting Individuals
Practical strategies for providing first-line support and signposting to professional help.
Legal & Ethical Responsibilities
Understanding the role of a mental health first aider within the workplace.

