Course Overview

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Empower Your Workplace with ITOL-Certified Workplace Wellbeing First Responder Training

At Positive Mindset Coaching Ltd, we believe that mental health is as important as physical health in the workplace. Our ITOL Level 2 Certified Workplace Wellbeing First Responder Training is designed to equip managers, HR professionals, and employees with the knowledge and skills to support mental wellbeing, reduce stigma, and foster a positive work environment.

Course Summary

Our Workplace Wellbeing First Responder Training provides practical, evidence-based training to help your team:

Recognise early signs of mental health issues such as stress, anxiety, and depression.

Promote a positive culture that reduces stigma and encourages open dialogue.

Support colleagues with empathy, active listening, and effective communication.

Meet compliance requirements for workplace wellbeing and employee support.

What You’ll Learn

Understanding Mental Health

What mental health is and how to identify issues early.

Exploring Attitudes & Stigma

How to challenge misconceptions and promote a supportive environment.

Recognising Stress & Burnout

Spotting the signs before they escalate.

Active Listening & Communication Skills

Building rapport, asking open-ended questions, and showing empathy.

Supporting Individuals

Practical strategies for providing first-line support and signposting to professional help.

Legal & Ethical Responsibilities

Understanding the role of a mental health first aider within the workplace.

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